Our Story

About Premium Appliances Southampton

Welcome to Premium Appliances Southampton — a family business built on trust, expertise, and a genuine passion for helping people find the right appliance for their home.

Our Story

We've been serving the people of Southampton and the surrounding area for over 30 years. What started as a family venture has grown into one of the region's most trusted independent appliance retailers — but we've never lost that personal touch that makes us different from the big chains.

When you walk through our doors at 491–493 Bitterne Road East, you're not just another customer. You're a neighbour, and we treat you like one.

Free, Honest Advice — Before You Spend a Penny

We believe you should feel completely confident before making any purchase. That's why we offer free, no-obligation advice to every customer. Whether you're replacing a washing machine or kitting out a new kitchen, our experienced team will take the time to understand your needs and recommend the right solution — with no pressure and no hard sell.

Local Delivery, Done Properly

We deliver a large proportion of our appliances ourselves, using our own delivery vehicle. That means you deal with us from start to finish — not a third-party courier who doesn't know your order. We keep you updated every step of the way, so you always know when to expect us.

It's the kind of service that's hard to find these days, and we're proud to offer it.

Trusted by Our Customers

Don't just take our word for it — we're rated 4.5 out of 5 on Trustpilot, with customers consistently praising our helpfulness, product knowledge, and reliable delivery. We're proud of every review, and we work hard to earn each one.

Come and See Us

We'd love to meet you in person. Visit us at:

Premium Appliances Southampton
491–493 Bitterne Road East
Bitterne, Southampton
SO18 5EQ

Or get in touch via our Contact page — we're always happy to help.